Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Support
Support
Self-guided support articles for all users. Check here before filing a ticket.
Categories (15)
SUNet Account
Your SUNet account is used to access SU sites, systems, and services.
Expand
Connecting to SU WiFi
There are several wireless (WiFi) networks available for SU faculty, staff, and students. Please use the WiFi network that best fits your physical location at SU.
Expand
SU Email Accounts and Google Drive
SU uses Gmail for the University's email client. First time users should review these articles to begin using SU email.
Expand
Microsoft Office 365
Microsoft Office 365 provides eligible students, faculty, and staff with the most commonly used Office apps for macOS and Windows, including Word, PowerPoint, Excel, and OneNote.
Expand
New Apple Operating Systems
Announcements regarding new Apple OS releases.
Expand
Backing-Up Your Data
Backing-up your data is an essential every day task that all students and employees must be encouraged to do. There are several methods for backing up your important files and data as are detailed in the contents of this support category.
Expand
macOS and iPadOS
Articles related to working with macOS and iPadOS.
Expand
Printing on Campus
On-Campus printing options for faculty, staff, and students.
Expand
SU VPN Installation
A VPN, or Virtual Private Network, allows you to create a secure connection to another network over the Internet. SU's VPN gives eligible faculty and staff the ability to connect to SU's local internet network so they can access specific University resources from home or abroad.
Expand
Account Security With MFA and SSO
Multi-factor authentication (MFA) and Single Sign-On (SSO) information.
Expand
Zoom
Zoom is a video conference solution used widely at SU for classes, meetings, and other events.
Expand
Canvas
SU's Learning Management System (LMS)
Expand
Announcements
Information on maintenance, alerts, and other items.
Expand
ExamSoft Support
Articles for ExamSoft Support.
Expand
IT after Graduation
Options for graduates to keep, buy, or return their IMLearning devices and details the University resources they will lose or retain after graduation.
Expand
Articles (5)
4 Simple Steps to Help You Stay Safe Online
There are ever-increasing threats from state-sponsored cyber operators who are trying to access your systems and information to use them for their nefarious purposes. Here are four simple steps that can help keep you safe.
Clear Cookies and Cache
How to Clear Cookies and Cache for Google Chrome, Firefox, Safari, and Microsoft Edge.
How to install Office - Student
How to Install Office 365 for Full-Time Students ONLY. Thank you
Upgrading to macOS Sonoma
Keeping your Mac’s operating system up to date is one of the easiest ways to keep it secure and protect it from malware or worse. Upgrading is a relatively simple process and there’s no reason to stress! We’ve put together this guide to help make it as easy as possible.
Compress Files to Reduce Storage
A short How-To guide on compressing files for better organization, easier transmission, and reducing storage.
Search this category
Search
Blank
Popular Articles
Help Desk Locations
Logging in to your SU Email for the First Time
Connecting to SU Guest WiFi
Forgot SUNet Password?
First-Time SUNet Account Activation
Recent Articles
OIT Statement on macOS Sequoia and iPadOS 18
Google Storage Frequently Asked Questions (FAQ)
What to Expect when you're Graduating
Help Desk Locations
Printing for Students
Popular Tags
Google
(5)
Microsoft
(4)
WiFi
(4)
Drive
(3)
Gmail
(3)
macos
(3)
Office
(3)
1SU
(2)
Backup
(2)
Canvas
(2)
北方民族大学
pp-electron-contactus@dgrzzx.com
Crown-Sports-service@hunan263.com
博彩平台
Sun-City-entertainment-City-contact@ezee-options.com
新葡京app
皇冠体育
体育博彩
Crown-Sports-official-website-hr@gsy1258.com
皇冠体育
皇冠体育
Buy-ball-app-info@gonefishingpress.com
赌博app
Gambling-platform-website-complete-hr@poscoop.com
365体育
Gaming-platform-website-feedback@aurora-ro.com
Buying-platform-sales@gonefishingpress.com
Sun-City-hr@shunhuiart.com
皇冠体育
体育博彩
游戏嘟嘟
漫域联播
河南锐之旗信息技术有限公司
安居乐业网
社科网
今晚网-多媒体数字报刊平台
LOL视频站 - 爱拍原创
合肥供水集团
QQ酷
中国历史网
石竹科技
宏强科技
站点地图
华美快递
山东农业信息网